Contact Information

Customer Support

For any questions, concerns, or feedback, please feel free to reach out to us at support@tilden.shop. We're here to help with all your fashion needs.

Support Hours

Our customer support team is available to assist you from Monday to Friday, 9:00 AM – 6:00 PM EST. We strive to respond to all inquiries within 1–2 business days. Please note that we are closed on weekends and major holidays.

Order Inquiries

If you have any questions or concerns regarding your order, please contact us at support@tilden.shop. To expedite your inquiry, please include your order number in the subject line of your email. This will help us to quickly locate your order and provide a prompt response.

Store Information

Welcome to Tilden, your online destination for the latest fashion trends. For any general inquiries or feedback, please don't hesitate to reach out to us at support@tilden.shop. We appreciate your business and look forward to serving you.

Last Updated: May 29, 2026